Catholic Life is committed to protecting the confidentiality and security of information we collect about our customers. Federal law requires us to furnish this privacy notice annually explaining how we collect, use and safeguard your personal information.
Why Catholic Life Insurance Collects and Uses Information
Catholic Life Insurance collects and uses information for business purposes with respect to our insurance and financial services involving customers. These business purposes include evaluating a request for insurance or other services, evaluating claims, administering our products or services, and processing transactions requested by customers. Information may be used to offer customers other products or services we provide. We may also need information to verify your identity to prevent fraud, money laundering, and terrorism.
How Catholic Life Insurance Collects Information
Our customers provide most of the information during the application process for our products. If additional information is required, others may assist us. Examples include adult family members, employers, other insurers, consumer reporting agencies, physicians, hospitals and other medical facilities or medical personnel. Information collected may relate to your finances, employment, health, avocations or other personal characteristics as well as transactions with us or others.
How Catholic Life Insurance Protects Information
Information is treated in a confidential manner. We require our employees to protect the confidentiality of information. Employees may access information only when there is an appropriate reason to do so, such as to administer or offer our products or services. We also maintain physical, electronic and procedural safeguards to protect information; these safeguards comply with all applicable laws. Employees are required to comply with our established policies.
Catholic Life Insurance may disclose any information necessary in business practices or where the law requires disclosure. Examples include information disclosed to others to enable business services for us, such as helping us to evaluate requests for insurance benefits, performing general administrative activities, and assisting in processing transactions requested by customers. We may also disclose information for audit or research purposes; or to law enforcement and regulatory agencies. Such disclosures may help prevent fraud, money laundering, terrorism and other crimes.
We may make other disclosures of information as permitted by law. Such disclosures may be made to companies that provide general administrative services for Catholic Life Insurance, other insurers, and consumer reporting agencies. Catholic Life Insurance does not make any disclosures of information to other companies who may want to sell their products or services to our customers.
We do not sell customer names or mailing lists. Access to and Correction of Information Catholic Life Insurance strives to keep your information accurate. If you believe that any correction is necessary, please contact us at P.O. Box 659527, San Antonio, Texas 78265-9527 or 1-800-262-2548. Generally, upon written request, we will furnish information for your review unless the information is related to a claim or legal proceeding. Specific medical history will require written consent requesting disclosure to you or your medical care provider. A handling fee may apply.